Star Bright Mobile Detailing Service Agreement

By booking or using Star Bright Mobile Detailing's services, you ("Client" or "You") agree to the following terms and conditions, forming a legal agreement between you and Star Bright Mobile Detailing LLC ("Contractor," "We," "Us," or "Our").

Firm Cancellation & Rescheduling Policy

• More than 48 hours notice: No fee.
• Less than 24 hours notice: $50 fee.
• Less than 12 hours notice or No call/No show: 25% of service amount, up to $250 fee.

Note: Star Bright Mobile Detailing reserves the right to cancel or reschedule appointments due to staffing, traffic, weather, or equipment issues. This cancellation policy also applies to gift certificate appointments. For any cancellation or missed appointment fees, the credit card on file will be charged the applicable amount.

SMS & Messaging Terms

SMS Consent Communication:

The information (Phone Numbers & emails) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Star Bright Detailing.

You may receive messages related to the following:

• Appointment reminders
  
• Follow-up messages
  
• Billing inquiries
  
• Promotions or offers (if applicable).

Example: "Hello, this is a friendly reminder of your upcoming appointment at Star Bright Mobile Detailing on 6/13/2025 at 12:30. You can reply STOP to opt out of SMS messaging from Star Bright Detailing at any time."

 Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments/billing & etc..

Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

 Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Star Bright Mobile Detailing in the following ways:

• Verbally, during a conversation
  
• By submitting an online form
  
• By filling out a paper form
  

 Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us HERE

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  

Standard Messaging Disclosures:

• Message and data rates may apply.
  
• You can opt out at any time by texting "STOP."
  
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
  
• Message frequency may vary

Late Arrival

Star Bright Mobile Detailing may arrive up to 90 minutes late due to tight schedules or traffic. We appreciate your patience in such situations.

Vehicle Access, Operation & Service Quality

By booking, you agree to provide Star Bright Mobile Detailing personnel with access and keys to your vehicle to perform services, including detailing, ceramic coating, tinting, wrap, wet sanding, and other cosmetic enhancements. We strive to maintain high-quality service standards. Any concerns must be communicated within 24 hours of service completion. Concerns raised beyond this timeframe or refusal to participate in the final inspection will not be addressed.

Single Vehicle Policy for Full Detail Service

When booking a Full Detail service, this service is limited to one vehicle only. The Full Detail service will not be split between multiple vehicles; both interior and exterior detailing will be completed on the same single vehicle. Please ensure that the vehicle for which the Full Detail is intended is available at the time of the appointment.

Accidents, Pre-Existing Conditions & Limitation of Liability

Star Bright Mobile Detailing will document any pre-existing damage before starting work but is not liable for such conditions. If any damage occurs while in our care, we will notify you promptly. Our liability is limited to the amount paid for the specific service in question. Star Bright Mobile Detailing is not responsible for indirect, incidental, special, consequential, or punitive damages.

Fees, Service Terms & Payment

• Total Cost: The fee is set at booking. Additional charges for add-ons or extended time over 30 minutes will be discussed with you for approval.
• Payment: Due upon completion via Credit Card, Debit, or Cash. Late payments incur a 10% fee plus 0.5% daily interest until fully paid. You are responsible for Star Bright Mobile Detailing's collection costs if applicable.
• Extra Dirty Fee: If a job takes longer than anticipated, an extra dirty fee of $50 per additional 30 minutes may apply, subject to your approval.

Safety

Please disclose any hazardous substances in your vehicle before detailing. You assume responsibility for any health or safety risks associated with your vehicle.

Feedback, Termination & Governing Law

We welcome your feedback. By booking our services, you grant Star Bright Mobile Detailing permission to use images of your vehicle for marketing purposes, unless you object in writing. This agreement is governed by the laws of the state in which the service is provided. By booking and using our services, you confirm that you are authorized to agree to these terms on behalf of the vehicle's legal owner and are 18 years of age or older. You agree to indemnify and hold Star Bright Mobile Detailing harmless from any claims or damages arising from a lack of authority to enter into this agreement.

Acknowledgments

By booking our services, you acknowledge that:

• Star Bright Mobile Detailing does not guarantee any specific outcomes or results.
• Payment is for the time and effort spent servicing your vehicle, not tied to any specific outcome.
• Star Bright Mobile Detailing's liability is limited to the total amount paid for the service.
• All sales are final.

By texting this company at the provided phone numbers, you agree to receive marketing campaign messages (e.g. Conversational, Marketing, Notifications) from the company. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Click the below "privacy policy URL" to see our privacy policy and for our Terms of Service.